If you're having difficulty viewing the videos, there are a few steps you can take to fix the problem.
To begin, simply start with Step 1 and follow all of the instructions in that box. If that didn't help, next move on to Step 2 and so on. After you've completed each of the steps, if you are still having problems, you can try viewing the videos on Youtube.com by clicking the link to the right. Or, after you've completed the steps, you can contact support using the form at the bottom of the page. Please allow time for your message to be reviewed, after we've reviewed your message; we will get back to you as soon as possible.
All of our videos are on Youtube! If you are still having trouble watching the videos after you try the steps below, then click the button to view them on Youtube.comVisit Youtube
Refresh the page
Firefox, Internet Explorer and Chrome include a refresh button to the right or left of the "Address Bar"
Click the refresh button once, check to see if the problem has been resolved. If not, click the refresh button a second time.
continue to step 2.
Clear your cacheDo the following:
Follow the instructions above, then click the refresh button once, check to see if the problem has been resolved.
continue to step 3.
Use a different browser
You can try a different browser to see if there is a problem with the installation
If you do not have a second browser, install one using the links above. After the installation has completed, use the new browser to visit one of the training pages.
Use the form to the right to contact support.